SHIPPING:  Packages will arrive at the facilities every Monday, and they will be distributed by the staff. 

RETURNS:  *All Sales Are Final - Inmates or families have 5 business days to retrieve the package from the Rutherford County Adult Detention Center.  The Rutherford County Adult Detention Center is open 7 days a week, 8:00 am - 4:00 pm.  Packages may be picked up any time during these hours.

*Purchasers of product for inmates in the custody of the Rutherford County Adult Detention Center understand that all sales are final.  No credit or refund shall be given for items purchased but not received by the inmate due to the inmate's release or transfer to another correctional or mental health facility.  Released or transferred inmates may claim purchases within five (5) business days of delivery.  Product not claimed within that time period will be deemed abandoned and purchaser consents to its disposal by the Rutherford County Adult Detention Center.

CATALOG CHANGES:  Every effort has been made to show and describe the merchandise and all information as accurately as possible. Many manufacturers make changes in design, color, package size, and style after catalog production and therefore, we reserve the right to discontinue or change product specifications without prior notice. We regret any changes that might occur and will make every effort to minimize these occurrences. Inadvertent errors in product descriptions, pricing, and special offers are not binding on Access Securepak, and may be adjusted by Access Securepak at any time.  Additionally, many of our food items may contain common allergens such as milk, eggs, wheat, and peanuts. Please consult the product packaging before consuming for specific information on the ingredients contained in each product. Prices and offers are subject to change and available while supplies last. 

Always consult our website tennesseepackages.com for the latest updates on this package program.